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BOOKING FORM
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To protect your travel investment, SAM Travel strongly recommends you purchase travel insurance for your tour or trek before leaving home. This is a great way to protect yourself in regard to airline cancellations or delays, lost luggage, accidents, sickness, unforeseen weather conditions, and strikes. SAM Travel Peru will gladly provide an insurance letter and other documentation for your insurance company. Here are links of the review of the best international travel insurance providers worldwide.
Notification
Notification of cancellation must always be made in writing by the person that made the booking and paid the deposit to info@samtravelperu.com.
Deposits
Our policy for our deposits for our treks and tours are that they are 100% non-refundable. There are no exceptions due to the fact that SAM Travel Peru expends a great deal of expense purchasing permits, entrance tickets, and making deposits for reservations or services, most of which are non-changeable, non-transferable, and non-refundable by government regulation.
Hotel Cancellation
If you book a tour or trek with a hotel(s) and you cancel your hotel less than 30 days before your tour or trek starts, 100% of the price of the hotel(s) is still due and payable. SAM Travel per Peruvian Hotel policy must pay all hotels 30 days in advance and all fees are non-refundable.
Tour Cancellation Fees
- If you cancel eight weeks or more before the date of your departure: Cancellation fees are equal to the amount of your deposit.
- If you cancel eight weeks to 4 weeks before the date of your departure: 60 percent of the total tour or trek price is due.
- If you cancel four weeks to five days before the date of your departure: 80 percent of the total tour or trek price is due.
- If you cancel five days to 48 hours before the date of your departure: 90 percent of the total tour or trek price is due.
- If you cancel less than 48 hours before the date of your departure: 100 percent of the total tour or trek price is due.
Inca Trail permits are 100 percent non-refundable and non-transferable. Permits are issued in the name and with the passport number of the trekker and cannot be transferred to anyone else, under any circumstances.
